Heritage Anchor
Water Shutoff Reference
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Emergency Shutoffs

If water needs to stop right now, start here — before anything else on this page.

Main water shutoff — basement, quarter-turn valve at the whole house filter

Main Water Shutoff

Basement — where the line enters the house, near the water heater

This is the primary shutoff for the entire house — closing this stops water everywhere. This is the one to remember in an emergency.

Quarter-Turn
Street / curb water shutoff — meter and valve inside the curb box

Street / Curb Shutoff

Curb box, front yard near the sidewalk

City-owned shutoff — controls water to the whole property before it even reaches the house. Only use in a true emergency or when the indoor main is inaccessible.

⚠ Tool required: curb key (garage, pegboard by door)
Clockwise

Zone & Whole-House Shutoffs

Isolate part of the house without touching the main.

photo coming soon

Upstairs Zone Valve

Basement, near the main shutoff
Shuts off water to the entire upstairs (bathroom, shower/tub) without affecting the rest of the house.
Clockwise
Downstairs water heater — cold supply shutoff valve

Downstairs Water Heater Shutoff

Cold supply line, serves the downstairs unit
Close before servicing or draining the downstairs water heater — no need to shut off the whole house.
Clockwise
Upstairs water heater — cold supply shutoff valve

Upstairs Water Heater Shutoff

Cold supply line, serves the upstairs unit
Close before servicing or draining the upstairs water heater — no need to shut off the whole house.
Clockwise
Whole house water filter — basement, downstream of the main shutoff

Whole House Water Filter

Basement, downstream of the main shutoff
Has its own bypass valve — switch to bypass to change the filter cartridge without shutting off water to the house.
Bypass Valve
Room-by-Room Fixtures
Downstairs Bathroom
photo coming soon
Sink Shutoff Valves
Under the sink
Two valves on the wall below the sink — hot on the left, cold on the right. Both turn easily; no tools needed.
Clockwise
photo coming soon
Toilet Shutoff Valve
Behind toilet, low on the wall
Oval handle at floor level behind the toilet base.
Clockwise
Upstairs Bathroom
photo coming soon
Sink Shutoff Valves
Under the sink
Both valves turn clockwise to close.
⚠ Tool required: pliers (right/cold valve is stiff)
Clockwise
photo coming soon
Toilet Shutoff Valve
Behind toilet, low on the wall
Same style as downstairs — easily accessible, no obstructions.
Clockwise
photo coming soon
Shower / Tub
No dedicated valve
Doesn't have its own shutoff — use the Upstairs Zone Valve above instead.
See Zone
Upstairs Kitchen
photo coming soon
Sink Shutoff Valves
Under the sink
Hot and cold valves under the sink. Compact cabinet — kneel to access comfortably.
Clockwise
photo coming soon
Mini Fridge Ice Line
Behind the fridge
Small braided line with an inline valve, low on the wall behind the unit.
Clockwise
Downstairs Kitchen
photo coming soon
Sink Shutoff Valves
Under the sink
Main kitchen sink — hot and cold valves under the basin, easy access.
Clockwise
photo coming soon
Dishwasher Shutoff
Under the sink, dedicated line
Small valve on its own line, tucked to the right side under the sink.
Clockwise
photo coming soon
Refrigerator Ice Maker Line
Under the sink, runs behind the fridge
Valve is under the sink even though the line runs across the room.
Clockwise
Yard
Front yard spigot — exterior hose bib
Front Yard Spigot Shutoff
Hose bib, front of house
Valve is inside the basement, near the rim joist on the front side, above where the spigot pipe passes through the wall. Close before the first hard freeze each year.
Clockwise
Back yard spigot — exterior hose bib
Back Yard Spigot Shutoff
Hose bib, rear of house
Valve is inside the basement, near the rim joist on the back side, above where the spigot pipe passes through the wall. Close before the first hard freeze each year.
Clockwise
📞 Call Emergency Plumber — Coastal Plumbing Co.